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Home»Regulation»JPMorgan Chase Insider empties customers’ accounts, withdraws $12,948 in cash from ATMs: US banking regulator
JPMorgan Chase Insider empties customers' accounts, withdraws $12,948 in cash from ATMs: US banking regulator
Regulation

JPMorgan Chase Insider empties customers’ accounts, withdraws $12,948 in cash from ATMs: US banking regulator

2024-09-06No Comments2 Mins Read
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A U.S. regulator says a former JPMorgan Chase employee has admitted to stealing thousands of dollars from customers’ accounts and the bank’s ATMs.

The Office of the Comptroller of the Coin (OCC) says Roberto Garcia, a former Chase personal banker, stole approximately $12,948 from the bank while serving as an ATM custodian in Miami, Florida.

Chase discovered cash shortages at the ATMs where Garcia was supposed to load cash after conducting an audit in September 2019, the federal agency said.

In an interview with JPMorgan Chase investigators, the OCC says Garcia later admitted to stealing $12,732 from the ATMs.

The OCC further accuses Garcia of account takeovers while working at JPMorgan Chase.

“Defendant gained access to eight customer accounts and changed the registered telephone numbers from customer numbers to his own personal mobile phone number.

On six of the eight accounts, defendant registered the customers’ debit or credit cards in his personal digital Apple Pay Wallet.”

While registering JPMorgan Chase customers’ credit or debit cards in his personal Apple Pay Wallet, the OCC alleges that Garcia then attempted to conduct fraudulent transactions worth more than $7,000. Approximately $2,473 of the fraudulent transactions were successfully processed.

“Defendant’s actions caused a loss to the Bank of approximately $2,473 when the Bank refunded the accounts of affected customers.”

Although the OCC says Garcia has verbally admitted to what he did, the organization is now asking him to submit a written response to the formal allegations.

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