The company behind crypto hardware wallet Trezor says some of its customers are at risk of phishing attacks after a security incident in which their data was compromised.
SatoshiLabs says there was unauthorized access to a third-party ticketing portal using Trezor on January 17.
The incident revealed the contact details of as many as 66,000 customers who have contacted Trezor Support since December 2021, the company says.
The company also says the compromised information was limited to names and email addresses and did not include mailing addresses or phone numbers.
SatoshiLabs assures its users that their assets are safe, but says it is taking precautions as perpetrators could use the illegally obtained information for malicious purposes.
“We are proactively providing you with this information out of an abundance of caution and our commitment to transparency. The potential exposure of email addresses can be harmful as the emails may be subject to phishing attempts.”
Investigation revealed that the hackers had already contacted 41 customers by email and requested sensitive information related to their recovery phrases.
SatoshiLabs says eight other people with accounts on a trial discussion platform hosted by the same third-party vendor may also have had their data compromised.
“We always advise users to remain vigilant given the increasingly sophisticated phishing attempts. We remind users that no legitimate Trezor representative will ever ask a user for his seed. Please NEVER share your recovery seed with anyone.”
SatoshiLabs says it has already sent emails to those affected by the incident.
Don’t miss a beat – Subscribe to receive email alerts straight to your inbox
Check price action
follow us on TweetFacebook and Telegram
Surf to the Daily Hodl mix
Featured image: Shutterstock/Bruce Rolff/Natalia Siiatovskaia
